Privacy Policy

1. Introduction

At Blossom Academy Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online tutoring services.

We take your privacy seriously and have implemented robust measures to protect your data. This policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

2.1 Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Full name
• Email address
• Phone number
• Address
• Payment information

2.2 Student Information

To provide our tutoring services, we may collect information about the student, including:

• Age and grade level
• Subjects of interest
• Academic performance data
• Learning preferences and styles

2.3 Usage Data

We may also collect information on how the service is accessed and used. This may include:

• Your computer's Internet Protocol address
• Browser type and version
• Pages of our service that you visit
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers and accountants
• Regulatory authorities, government agencies, or other third parties when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Children's Privacy

Our service is directed to children under the age of 13, and we are committed to protecting the privacy of children who use our site and services. We comply with the Children's Online Privacy Protection Act (COPPA).

We only collect personal information from children under 13 with verifiable parental consent. Parents can review, delete, and control the use of their child's personal information by contacting us.